Frequently asked questions


We support PayPal, Googlepay, Skrill and Pagseguro payments.

Shared Hosting service has a 30 days refund guarantee. Our refund policy excludes custom packages created and add ons for example cPanel licenses or Additional IP's. Domains, SSL certs, VPS, Cloud or Dedicated Servers are non refundable as well.

We offer free cpanel licenses for Shared Hosting. For other Hosting Services we have cPanel/WHM (VPS Optimized) licenses for $14.95/month.

We also offer Plesk 12 for $4.95.

Yes, we have internal WHMCS branded licenses for $12/month and WHMCS unbranded licenses for $15/month.

Renewal invoices for services are generated automatically, unless a service cancellation request is received.

VPS stands for Virtual Private Server, and is a virtualized dedicated server. A VPS hosting environment mimics a dedicated server. Different to Shared Hosting the resources of your VPS are not split with other customers.

With our dedicated servers, you rent an entire server. This is optimal for people that have very high traffic to their websites or need to setup their server in a very specific way. Not everyone needs to have a fully dedicated web server however. If you're just getting started with your website, you can save quite a bit of money if you rent a container within the whole server, a Virtual Private Server (VPS).

VPS hosting gives you the affordability of shared hosting while at the same time giving you more power and control like a dedicated server.

We recommend that you invest money purchasing a Control Panel License from us, such as Plesk or cPanel. They make tasks such as creating databases, sub-domains and email accounts very easy to perform. You can also purchase our Managed VPS Service, where you can sit back and relax while we look after all the technical side of web hosting for you.